Privacy Policy

We take your privacy seriously. This document sets out how Vistasands gathers, uses and protects personal data relating to guests and visitors of this website.

Last updated: 2026-07-13 · In effect from this date.

1. Who we are

Vistasands ("we", "us", "our") runs the website at https://vistasands.online/. Our registered address is 58 La Croisette, 06400 Cannes, FR. For privacy matters, please write to [email protected].

2. Information we collect

We gather the following types of information:

• Reservation details: name, address, contact details, payment information, stay dates, dietary requirements and accessibility needs.
• Communication data: messages sent via our website, email or phone.
• Website usage: IP address, browser type, device, referring page, pages viewed, timestamps and anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

Personal data is handled solely to deliver and improve our services, including:

• Processing reservations, payments and the services you book with us.
• Contacting you about your stay, sending confirmations and answering enquiries.
• Meeting legal obligations (tax records, anti-money-laundering, gaming licence requirements).
• Improving our website and services through aggregated, privacy-conscious analytics.
• Sending marketing communications where you have given explicit consent; you may opt out at any time.

4. Legal basis (GDPR)

For visitors from the European Economic Area and the United Kingdom, we rely on the legal bases set out in Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interest in operating a secure and reliable website.

5. Sharing of personal data

We do not sell personal data. We share it only with: trusted service providers acting on our instructions (payment processors, booking systems, IT hosting) under written agreements; public authorities when required by law; and successors in the event of a corporate reorganisation.

6. Cookies

This website uses strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent through our cookie banner. You may withdraw consent at any time by clearing your browser storage for this site.

7. Data retention

We keep reservation and accounting records for the period required by tax and gaming-licence law (typically 10 years). Marketing data is retained only while your consent remains in force. Server logs are removed within 30 days.

8. Your rights

Subject to local law, you may access, correct, erase, restrict or object to the processing of your personal data, and request data portability. To exercise any of these rights, contact [email protected]. You also have the right to lodge a complaint with your local data protection authority.

9. International transfers

Where personal data is transferred outside the European Economic Area, we ensure an adequate level of protection through Standard Contractual Clauses or equivalent safeguards.

10. Children

Our website is intended for adults aged 18 and over. We do not knowingly collect personal data from children under 16. If you believe such data has been submitted, please contact us so we can remove it.

11. Changes to this policy

We may revise this policy from time to time. The "Last updated" date at the top of this page reflects the current version. Significant changes will be announced on this website.